IRIS Legal

“Through integration with Matchcode Names, we were able to position Legal Office and Law Enterprise as a powerful anti Money Laundering tool as it can cross reference the input record against the 44 million names in Experian's National Canvasse Lifestyle database and the 28 million addresses in Royal Mail's PAF file."

Chris Rose, IRIS Legal Sales Director

IRIS Legal are a major supplier of IT systems and software solutions to the legal profession. The company has a long-standing reputation for delivering service excellence to thousands of practitioners across nearly 200 legal firms across the UK. IRIS Legal are the creators of Legal Office and Law Enterprise, Practice Management software built and developed solely for use in the legal industry. This provides a comprehensive framework that spans all aspects of practice management including document management, case management, time costing, billing and accounting. Used by over 7,000 UK practitioners, the software can support from one to many thousand concurrent users. Lifelong upgrades, product enhancements and expert support ensure longevity, low cost of ownership and maximum return on investment.

The highly confidential and time sensitive nature of information used by the legal profession means that data quality is a business critical issue in this industry. In response to strong customer demand, IRIS Legal began integrating Legal Office and Law Enterprise with Matchcode in 2004. Chris Rose, IRIS Legal Sales Director explains, "For our customers, data quality is of paramount importance. Feedback we received indicated that many hours were being wasted manually trying to improve the poor quality data held in databases. Our subsequent integrations with Matchcode and Matchcode Names enabled us to provide software that overcame these problems. Through Capscan, we were able to provide high quality data imputing functionality that helped our clients adhere to strict quality control procedures."

Chris Rose adds, "The importance of accurate and up-to-date information, especially addressing information in a modern legal practice cannot be underestimated. Legal documents and notices must reach the correct person first time, every time, and on time. For example, if a summons for a Court appearance is not sent on time, the consequences can be time consuming and embarrassing. Also, through integration with Matchcode Names, we were able to position Legal Office and Law Enterprise as a powerful anti Money Laundering tool as it can cross reference the input record against the 44 million names in Experian's National Canvasse Lifestyle database and the 28 million addresses in Royal Mail's PAF file."

Partnering with Capscan was the logical choice for IRIS Legal Solutions. Chris Rose explains why, "Our stringent addressing demands meant that we required a professional and comprehensive addressing solution. Having thoroughly examined numerous alternatives, we decided to partner with Capscan because their products met all of our needs. The quality of their service surpassed our best expectations, and their attention to detail made us feel that they truly understood the needs and direction of our business."

These thoughts were echoed by Glyn Morris, IRIS Legal Product Development Manager: "We found the integration relatively straight forward. Capscan had a Software Development Kit (SDK) with good documentation, backed up by solid support." An example of how Matchcode's addressing functionality enhances Legal Office and Law Enterprise can be seen in Ison Harrison Solicitors. Like many solicitors, Ison Harrison had numerous issues with incorrect and incomplete address data. This represented a serious problem for their Debts department, made worse by the large number of referrals from Building Societies and Mortgage companies. Within three months of using Capscan's Matchcode software within Legal Office and Law Enterprise, these problems were eradicated along with the potential for future addressing errors. Michael Peel, Ison Harrison's IT Manager comments, "We have been impressed with the seamless integration of the Capscan software within Legal Office and Law Enterprise. Our data has been vastly improved which has had a positive effect on the firm's professional image and the service we provide to clients."

Since the partnership began, there has been a strong demand for Capscan's products and services from IRIS Legal clients. Over 30% of their customerbase has taken advantage of Capscan's fully integrated Matchcode software or Bureau services to benefit from verified, validated and suppressed data. Chris Rose comments, "I am delighted that so many of our customers have chosen to take advantage of the integration and other services offered by Capscan, in such a short time. This is a clear sign of the importance now placed on good data quality throughout the legal sector, and the pivotal role that data management software plays in this."

Chris Rose adds, "Feedback like this reaffirms our decision to partner with Capscan, a relationship which we hope will continue long into the future." Matthew Lee, Northern Channel Manager is equally pleased with this partnership, "Both companies have developed an excellent working relationship. We are delighted that our software has added to the value of Legal Office, and look forward to many future joint successes."